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Continental Realty
Continental Realty
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    COmplaints procedure

    Complaints

    If you are unhappy and would like to complain, we kindly request that you email: mohammad@continentalrealty.co.uk, and we will acknowledge your email within 7 days. Within 14 days of your email, we will get back to you with a resolution we deem to be fair.


    If you are not satisfied with this resolution, then we can escalate this further to our company director and advisors, who will aim to resolve the issue within another 7 days. 


    If you are not satisfied with this resolution, then we suggest you file a report to the Property Investors Mediation Service, which Continental Realty Ltd are a member of.

    Cooling-Off Period

    With any deal sold by Continental Realty, you can have peace of mind knowing that you have a 14-day cooling off period. In this time, your due dilligence can be performed. If you are not completely satisfied with the deal, then we will refund your money back 100% guaranteed. 

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    Continental Realty Ltd

    Copyright © 2026 Continental Realty - All Rights Reserved.

    Limited Company Number: 16494502 

    Registered Address: 32 Musgrove Road, London, SE14 5PW

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